Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking details once your order ships.
Shipping Rates & Delivery Times
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Express Shipping | 2-4 business days | Calculated at checkout |
Order Tracking
Once your order has shipped, you'll receive an email with a tracking number. Use this to monitor your delivery in real time.
Shipping Delays
Occasionally, deliveries may be delayed due to unforeseen circumstances (weather, carrier issues, high-volume periods). If your order is significantly delayed beyond the estimated window, please reach out to us.
Incorrect Address
Off Supply is not responsible for orders shipped to incorrect addresses provided by the customer. Please double-check your shipping details at checkout.
Questions about your shipment? Contact us at offsupply5@gmail.com